Panda Poles Warranty

  • 2 Year Warranty From date of purchase

  • Warranty covers bamboo, grip, basket, and strap damage.

  • Send back broken pole(s) to our facility to swap the grip, basket, and strap onto a new piece of bamboo.

  • $12 Warranty fee covers return label to our facility. S&H fee at checkout covers the shipping cost back to the customer.

  • Allow 2-4 weeks for re-delivery of warranty.

  • Submit warranty form to begin processing warranty.

  • We will respond with return label within 48 hours of receiving S&H payment.